Privacy Policy

Effective Date: 01/01/2026

At Villa Kitoko, your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of personal information:

Contact Details: Name, email address, phone number
Booking Information: Dates of stay, number of guests, package preference (e.g. All-inclusive or Self-catering)
Communication Data: Emails or messages you send us
Payment Data: (if applicable) Payment method and transaction details (Note: payments are processed externally—see below)
Technical Data: IP address, browser type, and browsing behavior (via cookies)

2. How We Use Your Information

We use your data to:

Confirm and manage bookings
Communicate with you about your reservation
Send booking confirmations and updates
Respond to inquiries or special requests
Improve our website experience
Comply with legal obligations

We will never sell, lease, or distribute your personal data to third parties unless we have your permission or are required by law.

3. Third-Party Services

We use third-party services to manage bookings, communications, and payments:

Smoobu (booking engine)
Wix (website host)
[Insert your Payment Processor] (if applicable)

These providers have their own privacy policies, which we encourage you to review.

4. Cookies

Our website uses cookies to:

Remember your preferences
Analyze website traffic
Improve functionality

You can disable cookies in your browser settings, but this may affect your experience on our site.

5. Data Retention

We retain personal data only for as long as necessary:

To fulfill your booking and provide services
To comply with tax, legal, and reporting obligations

6. Your Rights

You have the right to:

Request access to the data we hold about you
Ask for correction or deletion of your data
Withdraw consent at any time

To exercise these rights, email us at: contact@villakitoko.com

7. Contact

If you have any questions or concerns regarding your privacy, please contact us:

📧 contact@villakitoko.com
🌐 www.villakitoko.com

8. Updates to This Policy

We may update this Privacy Policy occasionally. The latest version will always be available on our website.